Cookie Policy
Last updated: 14/09/2026
This Cookie Policy explains how a2z Housekeep Services uses cookies and similar technologies when you visit our website.
We use cookies to help our website work properly, improve your experience, understand how visitors use our website and, where applicable, measure our marketing activities.
This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions.
1. About a2z Housekeep Services
Business name: a2z Housekeep Services
Email: info@a2zhousekeep.com
Telephone: 020 7871 7112
Website: www.a2zhousekeep.com
Service area: London
If you have any questions about cookies or how we use information collected through our website, please contact us.
2. What Are Cookies?
Cookies are small text files that websites store on your computer, phone, tablet or other device when you visit a website.
Cookies allow websites to remember information about your visit and can help websites operate correctly.
Some cookies are necessary for a website to work, while others help website owners understand visitors, remember preferences or measure advertising.
3. Why Do We Use Cookies?
We may use cookies and similar technologies to:
Make our website function correctly
Keep our website secure
Remember your preferences
Remember your cookie choices
Understand how visitors use our website
Improve our website
Monitor website performance
Understand where visitors come from
Measure marketing campaigns
Improve our advertising, where applicable
Provide certain website features
Make our website easier to use
We only use cookies for purposes that are permitted under applicable law.
4. Types of Cookies We Use
Cookies can generally be divided into the following categories:
Essential cookies
Preference cookies
Analytics cookies
Marketing cookies
Third-party cookies
The cookies used on our website may change from time to time as we add, remove or update website services.
5. Essential Cookies
Essential cookies are required for certain parts of our website to function.
They may be used for:
Website security
Navigation
Contact forms
Booking forms
Cookie consent settings
Basic website functionality
Preventing misuse of the website
Because these cookies are necessary for the website to operate, they generally cannot be disabled through our cookie consent tool.
6. Preference Cookies
Preference cookies help our website remember choices that you make.
For example, they may remember:
Your cookie preferences
Language preferences
Certain website settings
Other preferences that improve your experience
These cookies are not always essential and may require your consent depending on how they are used.
7. Analytics Cookies
Analytics cookies help us understand how visitors use our website.
They may provide information such as:
Number of visitors
Pages visited
Time spent on the website
How visitors found our website
Which pages are most popular
Whether visitors encounter errors
General website performance
We may use third-party analytics services to provide this information.
Where required by law, we will ask for your consent before placing analytics cookies on your device.
8. Marketing Cookies
Where applicable, marketing cookies may help us understand the effectiveness of our advertising and marketing activities.
They may be used to:
Measure advertising campaigns
Understand how visitors arrive at our website
Measure conversions
Improve advertising
Show more relevant advertising
Understand general visitor interests
We will obtain consent where required before using non-essential marketing cookies.
9. Third-Party Cookies
Some cookies may be placed by third-party companies whose services appear on or support our website.
Depending on the services we use, third parties may include providers of:
Website analytics
Advertising
Online booking systems
Payment services
Maps
Video services
Customer reviews
Social media features
Website security
Website hosting or technical services
These companies may process information according to their own privacy policies.
We recommend checking the relevant third party's privacy and cookie information for more details.
10. Cookies Used by Booking Services
If our website uses an online booking or appointment system, that service may place cookies on your device.
These cookies may be used to:
Process bookings
Remember booking information
Maintain your session
Prevent fraudulent activity
Improve the booking process
The specific cookies used will depend on the booking provider we use.
11. Cookies Used by Payment Services
If online payments are available through our website, payment providers may use cookies or similar technologies to help process payments and protect against fraud.
We do not generally store complete payment card details ourselves when payment is processed by a third-party payment provider.
The payment provider's own privacy and cookie policies may also apply.
12. Cookies and Contact Forms
Our website may use cookies or similar technologies to help contact and enquiry forms operate correctly.
These technologies may help us:
Process enquiries
Prevent spam
Protect forms from misuse
Maintain website security
13. Cookie Consent
When you first visit our website, we may display a cookie banner or consent notice.
Where required by law, you can choose whether to accept non-essential cookies.
Depending on the options available, you may be able to:
Accept all cookies
Reject non-essential cookies
Select individual cookie categories
Change your preferences later
Your choices may be stored so that we do not repeatedly ask you about the same cookie preferences.
14. Essential Cookies and Consent
Some cookies are necessary for the website to function.
Where a cookie is strictly necessary for a service you have requested, consent may not be required.
However, we will not treat cookies as essential simply because they are convenient or useful to us.
We will assess cookies according to their actual purpose and applicable legal requirements.
15. How Long Cookies Remain on Your Device
Cookies may be either:
Session cookies
These cookies are normally deleted when you close your web browser.
Persistent cookies
These cookies remain on your device for a specified period or until you delete them.
The length of time a cookie remains on your device depends on its purpose and the company that places it.
16. How You Can Manage Cookies
You can manage or delete cookies using your browser settings.
Most browsers allow you to:
View stored cookies
Delete cookies
Block cookies
Allow cookies from specific websites
Block third-party cookies
Delete cookies when you close your browser
Please be aware that blocking some cookies may affect how our website operates.
17. Changing Your Cookie Preferences
If our website provides a cookie settings or preference tool, you can use it to change your choices.
If you previously accepted non-essential cookies, you may be able to withdraw your consent by opening our cookie settings and changing your preferences.
Withdrawing consent does not affect processing that took place before you withdrew your consent.
18. Cookies and Personal Information
Some cookies may collect information that can identify or relate to an individual.
Where cookie information is personal information, we will handle it in accordance with applicable data protection law.
Our Privacy Policy explains more about:
What personal information we collect
Why we collect it
How we use it
Who we share it with
How long we keep it
Your data protection rights
Please see our Privacy Policy for more information.
19. Website Security
Some technologies may be used to help protect our website from spam, fraud, malicious activity and unauthorised access.
These technologies may collect technical information about your device or website activity.
We use these technologies only where reasonably necessary for security and website protection.
20. Cookies for Website Performance
We may use cookies or similar technologies to monitor website performance.
This may help us identify:
Slow pages
Technical problems
Website errors
Broken features
General performance issues
This information helps us improve the reliability and usability of our website.
21. Cookies and Advertising
If we use online advertising, advertising providers may use cookies or similar technologies to measure the performance of advertisements.
For example, we may use information to understand whether someone visited our website after seeing an advertisement.
Where required, we will obtain consent before using non-essential advertising cookies.
22. Social Media Cookies
Our website may include links, buttons or features from social media platforms.
If you interact with these features, the relevant social media provider may place cookies or collect information according to its own privacy policy.
We do not control the cookies placed by third-party social media platforms.
23. Google Services
Where we use Google services such as analytics, advertising, maps or other Google products, those services may use cookies or similar technologies.
The exact cookies and information collected will depend on which Google services are installed on our website.
We will update our cookie information if our use of these services changes.
24. Other Third-Party Services
We may add or remove third-party services from our website from time to time.
These services may include:
Booking systems
Payment providers
Analytics providers
Advertising providers
Review platforms
Maps
Security services
Website support services
When third-party services change, the cookies used on our website may also change.
25. International Data Transfers
Some third-party service providers may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and protected in accordance with applicable UK data protection requirements.
26. Children's Privacy
Our website and cleaning services are intended primarily for adults and businesses.
We do not knowingly use cookies to collect information from children for marketing purposes.
If you believe that information relating to a child has been collected through our website unnecessarily, please contact us.
27. Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
Access your personal information
Correct inaccurate information
Request deletion of information in certain circumstances
Restrict certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request data portability in certain circumstances
Further information is available in our Privacy Policy.
28. Complaints
If you have a concern about how we use cookies or personal information, please contact us first.
We will try to resolve your concern.
29. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
We may make changes when:
Our website changes
We introduce new features
We use new third-party services
Our cookies change
Technology changes
Privacy or cookie laws change
The latest version will always be available on our website.
The date at the top of this policy shows when it was last updated.
30. Contact Us
If you have any questions about our Cookie Policy or how cookies are used on our website, please contact us.
a2z Housekeep Services
Email: info@a2zhousekeep.com
Telephone: 020 7871 7112
Website: https://a2zhousekeep.com/
We are committed to respecting your privacy and being transparent about how our website uses cookies.